Archive for the 'UE Critique' Category

Joe Pemberton

User Experience Critique:
Samsung Blackjack

Idlemode UE Critique: Samsung Blackjack
Carrier: AT&T (formerly Cingular)
Manufacturer: Samsung
Platform/OS: Windows Mobile 5

We can’t help the fact that mobile devices are often presented in retail environments with dummy mockups and fake printed screens. But, we can help the dialogue with a focus on the whole user experience and not merely a features and form factor breakdown.


The Blackjack is a conversation starter. It’s small, it’s capable and it’s good looking in a utilitarian kind of way. When people inevitably ask about it and I’m forced to explain my love/hate relationship with it.

For the good, the bad, the ugly, odd and puzzling keep reading after the bump. Continue Reading »

Jared Benson

The Apple iPhone: Part II of III

The web is blowing up today with content on the new iPhone. It seems everyone has a perspective, and I’m no different.

Revolutionary or not, Apple did a few things right with this iPhone debut, which I’m convinced will resonate with today’s mobile users.

Portrait-landscape orientation: As media enjoyment and management grows on the mobile platform, mobile users have had to accommodate that awkward moment when you have to physically pivot the handset in your hands in order to view an image or watch mobile TV. In those instances, there is often a sense of disorientation while the user remaps expectations for the D-Pad, and explores how to interact with softkeys, etc.  By creating a device that orients itself and keeps tactile interactions consistent, they’ve created a device that feels native to both orientations.
Continue Reading »