Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag an issue with a casino we cover? This page explains how to reach the Best Crypto Casino team and what we can (and can't) help with.
How to reach us
The best way to contact us is by email. Send your message to [email protected] and our editorial team will get back to you as soon as we can. We read every message, though response times can vary depending on volume.
To help us answer quickly, it's useful to include:
- The name of the casino or page your message relates to, if applicable
- Whether you're reporting an error, asking a question, or offering feedback
- Any screenshots or details that support what you're telling us (without sharing sensitive account information)
What we can help with
Best Crypto Casino is an independent review and comparison site. We research and rank crypto casinos that accept US players on factors like supported coins, licensing, payout speed, and how genuinely no-KYC or VPN-friendly a site actually is. Through this contact page, you can reach us about things like:
- Corrections — if you believe a bonus term, coin list, or licensing detail on one of our pages is out of date or wrong
- General questions about how we review or rank sites, including our stance on VPN use and offshore licensing
- Feedback on your own experience with a casino we've covered, whether that's positive or negative
- Suggestions for topics or comparisons you'd like to see covered
What we can't help with
We're a review and information site, not a casino operator, payment processor, or customer support desk for any brand listed here. That means we're not able to:
- Access, unlock, or recover anyone's casino account
- Process deposits, withdrawals, or refunds on behalf of a casino
- Resolve disputes between a player and a specific operator — for that, contact the casino's own support team directly, since only they can act on your account
- Provide personal financial, tax, or legal advice — if you have questions about how gambling winnings or crypto gains are taxed, a qualified tax professional is the right person to ask
A note on responsible gambling
If you or someone you know is struggling with gambling, free confidential support is available through the National Problem Gambling Helpline at 1-800-GAMBLER. It's also worth remembering that offshore crypto casinos generally don't offer the same player protections, dispute resolution, or self-exclusion tools as state-regulated US operators, so building your own limits matters. Our Responsible Gambling page has more detail on tools and support options.
Before you write in, a few things worth checking
A lot of questions we receive are already answered elsewhere on the site. If you're wondering how we assess and rank casinos, or want the full picture on things like licensing, KYC requirements, or how we handle affiliate relationships, our About Us page covers that in depth. If your question relates to site terms, our Terms and Conditions page may also help.
Playing outside the US?
If you're contacting us about casinos that also serve UK players outside GamStop's self-exclusion scheme, we cover that separately on our Non GamStop Casinos page, which addresses eligibility and licensing questions specific to that audience.
All content on Best Crypto Casino is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and applicable state law. We don't provide guidance on evading age checks, KYC verification, or state restrictions, and we won't respond to requests along those lines.