This month, Google Labs released a new service called GOOG-411. A toll-free call will get you in touch with a friendly, natural-sounding robot asking you for your city, your listing or category, and then offer to connect you, give you address details, or send all those goodies to your phone via text message. The voice recognition is impressive and the overall flow is fairly speedy, though there are certainly redundancies that lengthen the overall process for the sake of usability (which in this case earns them points in my book). Luckily, there’s a <