Archive for the 'BlackBerry' Category

Joe Pemberton

User Experience Critique:
Samsung Blackjack

Idlemode UE Critique: Samsung Blackjack
Carrier: AT&T (formerly Cingular)
Manufacturer: Samsung
Platform/OS: Windows Mobile 5

We can’t help the fact that mobile devices are often presented in retail environments with dummy mockups and fake printed screens. But, we can help the dialogue with a focus on the whole user experience and not merely a features and form factor breakdown.


The Blackjack is a conversation starter. It’s small, it’s capable and it’s good looking in a utilitarian kind of way. When people inevitably ask about it and I’m forced to explain my love/hate relationship with it.

For the good, the bad, the ugly, odd and puzzling keep reading after the bump. Continue Reading »

Joe Pemberton

BlackBerry + Blackout = Black Eye

RIM’s BlackBerry users experienced an ~18 hour blackout yesterday. Are their subscribers growing too fast? BusinessWeek speculates about the reasons and the impacts to the users and the company.